About Drishti

Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. The past decade has witnessed radical changes and advancements in the communications technologies. Drishti offers such Communications Solutions that empowers enterprises to dynamically manage Business Processes, Interactions, Workforce and Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a service).

Cutting-edge technologies from Drishti have been designed to add value to the businesses and pave the way for a structured growth. Drishti identifies areas of your business requirements and offer solutions that are most appropriate for your business.

Drishti empowers you to -

- Enhance Customer Satisfaction Levels
- Increase Customer Acquisition
- Increase Productivity
- Migrate to the next level

With its comprehensive and adaptive communications solutions, Drishti powers customer service, telemarketing & sales, collections, financial advisory, and many such processes across various verticals such as Telecom, Technology, Financial Services, Outsourcing and Travel & Hospitality. The wide array of Drishti's offerings are backed by a strong support system for smooth operations.

Distributed across five offices in two countries, Drishti's expert workforce comprises of more than 90 individuals across R&D, Sales & Marketing, Engineer and Support units. Headquartered in Gurgaon, India, Drishti has multiple regional offices in India (Bangalore, Pune, Kolkata) & Philippines. Drishti Philippines Inc., a wholly owned subsidiary of Drishti India, was setup in Sep 2006. Apart from this, Drishti has a vast network of partners and resellers spread over Europe, Middle East and United States.

Offerings

Drishti's latest offering - DACX Ameyo is a comprehensive Communications Suite for Contact Centers and Enterprises that want to make headway by replacing the traditional communication platform with advanced collaboration capabilities. DACX Ameyo is an all-in-one suite that empowers businesses to dynamically manage their workforce, departments, customers, processes and performance parameters. It provides consistent user experience across various communication channels including Voice, Email, SMS, Messaging, Video and Fax. Built with Distributed Architecture and SOA, it is a scalable and extensible solution with development environment for faster turn-around time.

Drishti's award-winning flagship offering - DACX Contact Center Suite has been a huge success in India and Philippines and has become the leader in the Small and Medium Enterprises (SME) segment in India since its inception in September, 2005. Its comprehensive inbound and outbound capabilities have helped many contact centers and enterprises to increase their productivity, customer satisfaction, and revenues.

Drishti's logo

Drishti, in Sanskrit, means vision. A vision to innovate. A vision to excel. A vision to create value with the right talent onboard. As suggested by the meaning, our logo represents vision. The inner quarter circle represent eye, and the surrounding circle represents the completeness of our vision.