See how Drishti maximized the numbers of live connects and operational efficiency.
Drishti provided advanced outbound capabilities with features such as predictive dialing, high Answering Machine Detection, Do-not-call Compliance, Dynamic Call Pacing, and other productivity enhancing features. It also provided efficient support services that required minimum number of escalations.
How Drishti catered to a complex communication model of a financial company.
Drishti provided the complete interaction management suite from the DACX™ stable to address the client’s specific concerns and offered customized solutions as per the business requirement.
The client wanted to manage Customer Interactions across various organizational functions and geographies under one System. This included the Customer Service, Franchisee Management and Investment Advisory Services.
Learn how Drishti designed a solution with Predictive Dialer and IVR System for broadcast dialing.
CIAAH wanted a unique solution with a combination of Predictive Dialer capability and IVR System for broadcast dialing that could handle 2000 channels for 25 agents all over the world, with high Answering Machine Detection.
Drisht's Contact Center Suite raised the productivity of a 24*7 client within a short span of time.
Origin's productivity increased by over 100% within 4 months of installing DACX™ Contact Center Suite, and their employee strength went up by 78%. Learnsys technology, Dynamic Call Pacing and high AMD increased efficiency of Origin's campaigns.
Drishti is doing great job with constant innovations. Drishti offers better services and world-class support that has added value to our business. 
