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Drishti launches online forum for higher customer satisfaction

Drishti announces Customer Assistance Portal to improve customer satisfaction.

Drishti and OutsourceSalesGroup join hands

Drishti sets foot in the North American contact center market with its award winning product Ameyo.

Drishti and Cohesive Technologies join hands

Drishti Soft enters into a strategic partnership with Cohesive Technologies.

Drishti launches Ameyo Care

Drishti Soft Solutions launches its customer helpdesk, Ameyo Customer Care (ACC).

Drishti partners with Concent, Indonesia

Drishti Soft Solutions and Concent Solutions join hands in order to provide contact center solutions in Indonesia.

Drishti and Microtel join hands, acquire the first customer in Malaysia

Drishti Soft Solutions and Microtel enter into a strategic partnership alliance to explore the Call Center market in Malaysia.

Drishti enables phone-based ticket booking for India's largest booking portal

Drishti Soft enables phone-based movie ticket booking for nation's largest booking portal- Bookmyshow.

Drishti recognized by established entities like Deloitte and Red Herring

Drishti becomes one of the 500 fastest-growing technology companies in Asia Pacific, according to the Deloitte Technology Fast 500 ranking & CEO survey 2008, and also one of the Red Herring finalists.

Drishti Announces Availability of Reportika with DACX Ameyo Communications Suite

Drishti to provide Report Designer Tool called Reportika for enterprises seeking complex reporting parameters. The tool shall be made available with the current release of DACX Ameyo

Drishti Soft Solutions Pvt. Ltd. wins the NASSCOM Innovation Awards 2008

Drishti Soft Solutions Pvt. Ltd has won the NASSCOM Innovation Awards 2008 in the Market Facing- Business Model & Business Process segment

Drishti esteemed customer Motilal Oswal Securities Ltd. wins the NASSCOM-CNBC IT User Award-2008

Motilal Oswal Securities Ltd. (MOSL) has bagged this year's NASSCOM-CNBC IT User Award for outstanding use of technology to improve business productivity.

Drishti to offer Web Callback application with DACX Ameyo

Orion Calltech, one of the largest call center training institutes in India, will be training its students on Drishti's award-winning call center software. This would help call centers in cutting down on training time

Orion Calltech to train on Drishti's award-winning Call Center Software

Orion Calltech, one of the largest call center training institutes in India, will be training its students on Drishti's award-winning call center software. This would help call centers in cutting down on training time.

Drishti launches DACX Ameyo - Communications suite for Contact Centers and Enterprises

Drishti launches comprehensive communications suite for emerging contact centers and enterprises. The SOA and MDA based technology platform offers Telco-grade reliability, high scalability, rapid application development, deployment flexibility along with multi-tenancy capabilities

Drishti adds another feather in its cap - Member's Choice Award 2008

Drishti-Soft Solutions, a leading provider of customer contact management solutions for Contact Centers and Enterprises, recently recognized with Member's Choice Award 2008 for Best ACD, Best After Sales Support and Best Outbound Solution.

Drishti brings FreePBX to India

Drishti-Soft Solutions, a leading provider of communications solutions for Contact Centers and Enterprises, offers FREE IP-PBX office phone system. The application comes with features such as auto attendant, voicemail, email integration, conferencing, call recording, IVR, presence, Day/Night, follow me, SIP/ZAP extensions, and graphical reports.

Drishti and OneCall partner to provide communications technologies for BPO industry in Bangladesh

Drishti-Soft Solutions, a leading provider of customer contact management solutions for Contact Centers and Enterprises, partners with OneCall, Bangladesh based outsourcing services provider to offer its award-winning communications solutions to BPOs in Bangladesh.

Drishti-Soft Solutions Receives a 2008 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine

Drishti's communications suite applauded for its flexible architecture, high business availability, security, future-proof adaptability, need-based business packaging that yields quick return on investment (ROI) for Contact Centers

Drishti reinforces its customer focus with the launch of DACX™ Customer Arena (DCA)

Launches an online customer portal as part of a constant endeavor to offer unstinted levels of support and services to its customers. Provides its customers with instant access to service details and live support statistics.

Drishti to participate in the 16th Convergence India 2008 - South Asia's largest ICT event

Drishti-Soft Solutions takes advantage of Convergence India 2008 to showcase its communications technologies for Contact Centers and Enterprises

Drishti upgrades award winning DACX™ Contact Center Suite to version 3.2

The upgraded version directed at improving profitability and efficiency of the Contact Centers. Delivers enhancements that boost automation and makes.

Drishti announces membership alliance with NASSCOM and BPIAI

Drishti-soft solutions, a leading provider of Contact Center Solutions, recently announced its membership in the National Association of Software and Services.

Drishti gears up to capitalize on Filipino Contact Center market growth

After the huge success of DACX™ Contact Center Suite in India, Drishti-Soft is confident of repeating the feat in Philippines Contact Center Solutions market.

Drishti's DACX™ Contact Center Suite wins the BPONews best Contact Center Solution award

DACX™ Contact Center Suite scores over competition in terms of feature set, stability, scalability, cost effectiveness, market presence and customer experiences.

Drishti partners with Call Compliance to provide integrated DNC services in DACX Suite

Drishti integrates DACX™ Suite with Teleblock DNC services provided by Call Compliance, Inc. This would enable telemarketing companies using DACX™ Suite to ensure regulatory and statutory compliance in a world governed by strictly enforced and ever-changing Do-Not-Call guidelines.

Drishti sponsors VOIPCON 2006, Philippines

After establishing its leadership in Indian SME Contact Center market, Drisht i plans o exhibit and promote its DACX™ Suite in Philippines market at VOI PCON 2006. The conference themed "Beyond IP Telephony & SoftPABXs", will be the ultimate conference/exhibition for anyone involved in VoIP, Instant Messaging co mmunications, Voice over Wifi/WiMAX and IP Telephony Applications.

CIOL: Drishti targets SMB call center mkt with DACX™

The product uses Learnsys algorithm to automatically scale the calls based on bandwidth, number of agents and connect ratio.

Drishti partners with Digium

Drishti joins hands with Digium in spreading Asterisk awareness in India. Drishti has setup a separate team of Asterisk Engineers and Developers for providing Asterisk based solution and services in India and region.

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Case Studies
Untitled Document
See how Drishti implemented Self Service function in the IVR phone based ticket booking system.
See how Drishti catered to a complex communication model of a financial company.
Learn how Drishti designed a solution with Predictive Dialer and IVR System for broadcast dialing.
Customer Speak
cscommaCustomer Experience is of utmost importance in our business. We required a technology solution that could deliver good customer experience and help us attain our goal. We chose Drishti due to their competence and the way they moved to have in-depth understanding of our specific business requirements. The speed of execution from their end was superb. We are glad to have chosen Drishti cscommar
Anuragi Raman
Sr. Vice President (Business Process Excellence & IT)
Motilal Oswal Securities Ltd.
 
 
 
 
 
 
Drishti wins awards
 
   
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